NDIS
Dedicate Your Time to Care. We'll Handle the NDIS Administration.
As an NDIS provider, your purpose is to deliver exceptional support to your participants. Our purpose is to provide the expert, reliable back-office team that frees you to do just that. Stop drowning in paperwork and start focusing on what truly matters.
Is NDIS Administration Limiting Your Impact?
You launched your NDIS practice to make a difference in people's lives. Yet, you likely spend countless hours managing the complex administrative tasks that come with it. The constant pressure of claims, compliance and scheduling can distract from your core mission and hinder your ability to grow.
Does this sound familiar?
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You're spending more time in the PRODA portal than with your participants.
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Cash flow is unpredictable due to incorrect or delayed claims submissions.
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The fear of an NDIS audit and changing compliance rules creates constant stress.
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Your skilled care coordinators are bogged down with administrative tasks instead of client-facing work.
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You want to scale your services, but the thought of the additional paperwork is overwhelming.
You are not alone. This is the single biggest challenge for NDIS providers across Australia.
Your Dedicated NDIS Partner:
How We Empower You
Pro Astra Globus provides a dedicated, highly trained team that integrates seamlessly with your practice. We take ownership of your administrative workflow, delivering accuracy and efficiency you can rely on.
NDIS Claims Processing
We manage the entire claims lifecycle, from creating service bookings to submitting claims through the portal.
The Result: You get paid faster, improve your cash flow and eliminate the headache of claim errors and follow-ups.
Participant Plan Management
Our team assists with tracking participant budgets and spending, ensuring that funds are utilised effectively and in line with the participant's plan.
The Result: Clear financial visibility and maximised support for every participant.
Rostering & Scheduling Support
We can manage your support worker rosters and appointment schedules, ensuring optimal allocation of your staff and timely communication.
The Result: A more efficient workforce and fewer scheduling conflicts.
Invoicing & Reconciliation
We handle the generation of invoices for plan-managed and self-managed participants and meticulously reconcile payments from the NDIS.
The Result: Accurate books and a clear financial picture of your practice, saving you hours of accounting work.
Compliance & Reporting Assistance
We help you stay on top of your reporting obligations and maintain records in a way that ensures you are always prepared for NDIS audits.
The Result: Greater peace of mind and confidence in your compliance.
A Partnership Built on Expertise and Trust
Choosing a partner to handle sensitive participant data and critical business functions requires absolute confidence. Here is why leading NDIS providers trust Pro Astra Globus:
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Specialised NDIS Training
Our professionals aren't generalists. They undergo rigorous training specifically on the NDIS framework, terminology and compliance standards. They speak your language from day one.
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Unyielding Data Security
We operate under strict data security protocols compliant with Australian privacy principles. Your participants' sensitive information is protected with the highest level of care and technical security.
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A Seamless Extension of Your Team
Your dedicated Pro Astra Globus team member works as a part of your local team. They adapt to your systems and software, communicate proactively and are fully invested in your success.
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Scalability on Demand
As your practice grows, your administrative support can grow with you instantly, without the need to hire and train new local staff. We give you the operational backbone to scale with confidence.
Ready to Reclaim Your Time and Focus?
Imagine starting your day focused on participant outcomes, not administrative backlogs. Imagine growing your practice knowing your back office can handle the capacity.
That is the peace of mind Pro Astra Globus delivers. Let's have a conversation about the specific needs of your practice.
