Back-Office
Your Business is Your Craft.
The Back Office is Ours.
For Australia's leading real estate agencies, event companies and law firms, success is measured by client outcomes, closed deals and unforgettable experiences. We provide the dedicated, expert back-office support that handles the details, freeing you to focus on your craft.
Stop Managing Processes. Start Driving Performance.
Every successful, client-facing business is powered by an engine room of administrative tasks. But when you, the expert, are stuck running the engine, the business can't move forward. Time spent on paperwork, data entry and coordination is time taken away from client consultations, property listings and strategic planning.
Pro Astra Globus provides a specialised team that becomes your engine room. We learn your processes, integrate with your systems and take ownership of the administrative workload that consumes your valuable time.
Below, discover how we tailor our support to the unique demands of your industry.
For Law Firms: From Case Files to Client Focus
In a boutique or mid-sized practice, every billable hour matters. The weight of non-billable administrative work and compliance can be immense, directly impacting profitability and client service. We provide the confidential, detail-oriented support that allows your legal team to focus on practicing law.
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Legal document preparation and formatting (contracts, briefs, agreements).
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Client and matter intake and complete file management.
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Professional transcription of dictations and client meetings.
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Trust accounting support and reconciliation.
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Conveyancing support (property searches, preparing settlement statements).
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Diary management and client appointment scheduling.
For Events Companies: From Logistics to Live Experiences
Executing a flawless event requires managing a thousand moving parts. The unseen administrative effort - from vendor management to attendee communications - is monumental. We are the calm behind the curtain, ensuring every logistical detail is handled so you can create an unforgettable experience.
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Vendor and supplier coordination (sourcing quotes, processing invoices, follow-ups).
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Budget tracking and expense management.
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Attendee registration, database management, and communications.
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Coordination of travel, accommodation, and logistics for speakers and staff.
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Preparation of event materials (schedules, name tags, presentations).
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Post-event reporting and analysis.
For Real Estate Agencies: From Listings to Lasting Relationships
The real estate market moves fast and administrative drag can mean a lost opportunity. From managing a rent roll to getting a new listing live, the paperwork can be relentless. We provide the agile support that keeps your agency moving faster than the market.
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Listing coordination (uploading to portals like realestate.com.au & Domain, ordering photos).
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Preparation of tenancy agreements and sales contracts.
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Property management administration (rent collection, arrears follow-ups, maintenance coordination).
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Trust accounting support for both sales and property management.
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Preparation of marketing materials, including brochures and social media updates.
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Sales advice and commission sheet preparation.
A Partnership That Powers Your Performance
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Strategic Cost Efficiency
Reduce your overheads significantly without compromising on quality, reallocating those funds to business growth activities.
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Access Expertise on Demand
Gain access to skilled professionals trained in your industry's specific needs without the challenges and costs of local recruitment.
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Scalability to Match Your Ambition
As your business grows, your back-office capacity grows with it. Seamlessly scale your support up or down to match your workflow.
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Unyielding Security & Confidentiality
We understand the sensitive nature of your data. We operate with the highest standards of security and confidentiality, giving you complete peace of mind.
